Support

Playing

How does a round work?

The birds light up and sing one at a time, each with its own call. Then nothing is timed: study the board for as long as you like. Press Recall, and tap the birds back in the order they sang. Whether you had it or not, the whole song plays again at the end.

The birds moved when I pressed Recall. Is that a bug?

No — that is the game. On Medium and Hard the flock lifts and lands on new perches, so what you remember is the birds, not the places they stood. If you would rather they stayed put while you learn them, choose Easy on the home screen.

What do Easy, Medium and Hard change?

Easy: the birds stay on their perches, and recall opens straight after the song. Medium: the flock changes perch when you press Recall. Hard: the same, with no replays, and a bird may sing more than once. You can change it on the home screen whenever you like. Rounds played on Easy do not count toward your Echo Strength or your bests, because remembering a place is a different task from remembering a bird.

I keep missing rounds in Practice.

That is how Practice is meant to feel. It adapts to you round by round and keeps you near the edge of what you can hold, so missing about one round in four is normal, not a sign you are doing badly. If it feels like too much, the Journey and Easy are both gentler.

I can't tell the birds apart.

Use headphones if you can: out of a phone speaker the calls blur together. Meet the birds on the home screen lets you learn each call before it is ever tested. Each bird also has its own shape as well as its own colour, so they stay distinct with the colour turned down.

The sound arrives after the bird lights up.

That is almost always Bluetooth. Wireless headphones add a delay of their own — often a few tenths of a second — and the game cannot see or correct it. Wired headphones, or the phone's own speaker, keep each call in step with its bird.

What is Echo Strength?

A Warbling rating: how you are playing across sequence length, accuracy, delay and consistency. It moves slowly on purpose, at most a few points a session, and it needs a handful of rounds before it shows anything at all. It is a game score, in the same family as a chess rating. It describes your play, not you.

How long should I play?

A session is about four minutes, and the game suggests around fifteen minutes across a day, in whatever pieces suit you. Shorter sessions spread out are the pattern it is built around. Nothing is lost if you miss a day: your record of days played stays, whatever happens to your current run.

The free days and the unlock

What is free?

The game is free to download. Journey and Practice are free for your first seven days of play. The Daily Challenge and Meet the birds are free for good and never use up a free day.

What counts as a day of play?

A day counts the first time you finish a Journey or Practice round on it, however many more you play that day. Days you do not play are not counted, so stepping away for a fortnight costs you nothing. Settings › Unlock shows how many you have used.

What happens after seven days?

Journey and Practice wait behind a one-time unlock; the Daily Challenge and Meet the birds carry on as before. Nothing is taken away: your progress, bests, streak and history are all still there, and the locked modes open again exactly where you left them the moment you unlock.

Is it a subscription?

No. One purchase, once. There are no ads, no subscription and no account.

I bought the unlock and it isn't showing.

Open Settings › Unlock › Restore purchases. Purchases are tied to your Apple Account or Google Account rather than to a device, so restoring works on a new phone or after reinstalling. If restoring doesn't bring it back, email us with the date of purchase and the store you bought from, and we'll sort it out.

I bought it on iPhone. Does it unlock on Android?

No, and the other way round is the same. The App Store and Google Play keep separate records and neither will tell the other what you own.

Can I get a refund?

Refunds are handled by the store, not by us: Apple at reportaproblem.apple.com, Google through your Play order history. Do tell us what went wrong as well, because that part we can actually fix.

Your data and your progress

What does the game know about me?

Nothing. No account, no analytics, no advertising identifier, no tracking, and no sign-in. Your progress is a few small files in the app's private storage on your own device. Full detail is in the privacy policy.

I lost my progress.

Progress is saved only on your device and there is no cloud save, so deleting the app removes it and we have no copy to restore. That is a genuine limitation of a game with no accounts. The unlock can still be restored through the store; your progress cannot.

How do I start again?

Settings › Reset everything clears your progress, settings and history. It asks twice, because there is no undo. It does not touch a purchase, and it does not give back free days already used. To go back to an earlier level without clearing anything, tap the level's name on the Journey screen and choose one from the list.

Can I play offline?

Entirely. The game needs no connection to play. The only time it reaches outside your device is to ask the store for the unlock's price, or to buy or restore it.

What languages is it in?

English, Español, Français, Deutsch, Русский, 日本語 and 简体中文. It follows your device's language, and you can choose another under Settings › Language.

Accessibility

Can I turn the movement down?

Yes. Reduce motion makes the birds change perch instantly instead of flying, and Reduced Flourish trims the small celebration after a round. Neither changes what the round asks of you. There are also settings for high contrast, larger tap targets and haptics.

Availability

Where can I get it?

Warbling is out now on the App Store for iPhone and iPad. The Android version is in testing and is coming to Google Play. We don't have a date to promise for it, and we'd rather say that than invent one. Check back here or watch techartists.com.

Is Warbling a medical or health app?

No. It is a game. Its design draws on published research into how sequences of sight and sound are held in mind, but it is not a treatment or a test, and it makes no promise about any effect of playing it. See the terms.

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